I’ve been at Cloud for nearly 10 years working across various clients, mainly for retail and commercial premises. Having a retail store manager background myself helps building that relationship with the clients as I can understand from their side having been there myself with issues in stores, such as not being able to secure at the end of the day and having to stay waiting for engineers or security guards. I find this helps to build the trust with the client as you understand their point of view and frustrations and they know that you are doing you best to resolve whatever issue they have.

It’s great working at Cloud because we have a team that are always helping and motivating each other as well as looking for new ways to do things rather than just settling for “this is how it’s always been done.

When I’m not working, I’m taxi for my daughter to various clubs/activities in the evenings! I also play netball twice a week and have two cheeky cats that keep me busy the rest of the time. In the past I’ve also looked after guide dogs that are completing their training, it’s really rewarding. They go to “dog school” during the day and get trained how to be a guide dog and then in the evenings and weekends you look after them at home, much like a pet dog just with a few specific rules on certain things, we’ve looked after 8 different guide dogs and I would definitely look to do this again in the future.